Privacy Policy

We, IROV Technologies Private Limited [CIN: U72900KL2017PTC050018], (“Company”) the owner of www.eyerov.com (“Platform”), are committed to protect the privacy of personal information that has been provided to us by you and processes data in accordance with data protection regulations in the Information Technology Act 2000 and its Rules as applicable to you and us. We have developed this policy (“Privacy Policy”) in order to inform you, about how we may collect and process information about you and this Privacy Policy is designed to make you understand regarding

• Personal information that we collect and methods of collection
• Purpose of collecting personal information
• Measures taken by us to ensure safety and privacy of your personal information
• Ways by which you can access and change your personal data

Your use or access of our Platform implies your consent to the collection, use and further sharing of your information in accordance with the Privacy Policy entailed herein. We request you to discontinue further access to Platform or availing of the services through our Platform if you do not agree to this Privacy Policy.

This Privacy Policy shall be read in conjunction with the Terms of Use, especially with respect to your eligibility to enter into a valid binding contract.

You herby expressly permit the Company to collect, possess, receive, upload, store, deal with, handle and/or use, share, disclose and transfer Information (as defined hereafter) to such persons and such lawful purposes as contained in this Privacy Policy. Further, you also hereby grant your consent to enable the Platform and/or its independent service providers to collect non-personal data by placing cookies etc. Once the Personal Information are collected, the Company shall have the right to use the same for the purposes for which the same were collected.

Please note that this Privacy Policy shall be applicable only to the use and disclosure of Information on the Platform and does not apply to information collected by or through any other medium, collected offline or by any other person and/or entity other than the Platform or any other website/application whose link might be present on the Platform.

1. COLLECTION OF PERSONAL INFORMATION

Your use of our Platform results in certain information being voluntarily or involuntarily collected by us. This information would include different types of information such as:

1. Non-Personally Identifiable Information, which includes:

   1. Technical Information: When you visit the Platform we may collect certain technical information about your computer, tablet or mobile phone to facilitate you availing the services. This may include the Internet Protocol address, browser type, IMEI number, browser language, referring URL, files accessed, errors generated, time zone, operating system, geo-location of a browser, address of your server from where the Platform is being accessed, the last domain you visited before coming to our Platform or the domain you go to when you leave and other visitor details collected in our log files to analyze the trends, administer the Platform etc. It also includes various statistical data such as which pages you visit on our Platform, how long you stay on them, and what you click.

2. Personally Identifiable Information are:

3. Personal Information: To have access to certain contents or interface in the Platform or for communicating/ interacting/ enquiring with the Company through our Platform, you may be required to divulge certain personal information. As a general principle, you will provide us with your Personal Information entirely voluntarily. Personal Information shall mean any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with the Platform, is capable of identifying such person or when combined with other information can be used to identify such person. This includes Your name, address, e-mail address, telephone number, date of birth, Status or roll, that we may request, and also any information we collect from you that we consider as personal information. For avoidance of doubt Personal Information shall not include (i) user content that does not classify as Personal Information(ii) testimonials that you may provide (iii) comments that you make in forums, articles/blogs that you make and (iv) any personal information about you which we may have received from publicly available sources.

4. Usage Information: Your access to Platform and availing of services would result in formation of information about your location, access to the documents that you upload/attachments, your preferences in availing the services of our Company, information you provide as a comment, correspondence that you send us, calls that we make to you or you make to us, surveys that you complete through the Platform or based on our request etc. Apart from this we will also be collecting cookies which are small computer files that are transferred to your computer’s hard drive that contain information such as user preferences, lists of pages visited and activities conducted while accessing the Platform.

5. Sensitive Personal Data and Information: Please do not share your sensitive Personal data and information with us such as

   1. Passwords
      2. financial information such as Bank account or credit card or debit card or other payment instrument detail;
      3. physical, physiological and mental health condition;
      4. sexual orientation;
      5. medical records and history;
      6. Biometric information;
      7. any detail relating to the above clauses as provided to Company by you for providing service; and
      8. any of the information received under above clauses by Company by you for processing, stored or processed under lawful contract or otherwise

(Personal Information and Usage Information are hereafter collectively referred to as “Information”)

OUR COMMITMENTS AND OBLIGATIONS IN THIS PRIVACY POLICY IS SPECIFICALLY REGARDING INFORMATION ONLY.

2. USE AND DISCLOSURE OF INFORMATION

3. Use and Storage of Information

We use the Information to process and respond to your requests, respond to your enquiries, to alert you regarding offers, opportunities, promotions or publications in which we think you may be interested, provide better services to you, to improve our Platform and services, for notifying you about the changes in our Platform or services, for facilitating your experience in Platform and improve our internal administration, to change our interface depending on your usage Information and to comply with our legal obligations. We may also use Information to audit the usage, for conducting surveys to ensure the protection of our business interest. We may contact you by email, phone, fax or mail.

We will not sell, distribute or lease your Personal Information to third parties unless we have your permission (specified herein or otherwise) or are required by law to do so.

2. Disclosure of Information

Being a responsible organisation, we attach great importance to your Information and do not disclose your Information to any third party without your permission except as follows:

1. Such disclosure has been agreed to in the contract between the third party and provider of information,
2. Such disclosure is necessary for compliance of a legal obligation.
3. Such disclosure of Information with Government agencies as mandated under the law to obtain information including sensitive personal data or information for the purpose of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, provided such Government agencies shall send a request in writing to the Company stating clearly the purpose of seeking such information and such Government agencies shall also state that the information so obtained shall not be published or shared with any other person.
4. Any sensitive personal data on Information shall be disclosed to any third party by an order under the law for the time being in force.

Notwithstanding the above, you also permit us to disclose the Information to our employees, subcontractors, consultants, advisors, affiliates, on a need-to-know basis who are bound by confidentiality obligations for enabling us to provide you with our services,

Further we as a Company hereby reserves the right to transfer the Information to a third party on account of any change in control, including, without limitation, a merger or sale of all or substantially all of the Company’s assets or if the Company is acquired by a third-party entity.

3. COOKIES

Our website uses cookies to improve your user experience. By using our Platform, you consent to our use of cookies in accordance with this policy. Cookies are small data files placed on your device to analyze website traffic and functionality. You can instruct your browser to refuse all cookies, but some parts of our site may not function properly if you do so.

Our advertisers may also assign their own cookies to your browser/front end (if you click on their ads). This is not within our control and hence we are not responsible for the same.

The use of cookies by our partners, affiliates, service providers is not covered by our Privacy Policy. We do not have access or control over these cookies.

4. STORAGE

We may store the Personal Information indefinitely. We may store this information in the India or we may transfer it to any other country as permitted by Applicable Laws. Wherever we hold the data, we will apply the terms of this Privacy Policy.

When you delete Information, the content therein is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed Information may remain in backup copies for a reasonable period of time (but will not be available to others).

Please note that even after your Information is disabled/deleted, some search engines will still show your page in their index.

If you provide Personal Information to us about someone else, you must ensure that you are entitled to disclose that Personal Information to us and that, without our taking any further steps, we may collect, use and disclose that Personal Information as described in this Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our personal data disclosure practices (including disclosure to overseas recipients), the individual’s right to obtain access to the Personal Information and make complaints about the handling of the Personal Information, and the consequences if the Personal Information is not provided (such as our inability to provide services).

5. SECURITY

We are committed to ensure that your non public Information is secure. Except as specifically qualified by Applicable Law as confidential, no information other than Personal Information is considered to be information of yours. To prevent unauthorised access or disclosure of Information we have reasonable security measures that contain managerial, technical, operational and physical security control measures that are commensurate with the information assets to protect the Information from unauthorized access, disclosure, alteration or destruction by any third party.

Notwithstanding the above, the Company in no way guarantees that such Information will not be accessed, disclosed, altered or destroyed by breach of firewalls and secured server software. The Company hereby disclaims any liability related to a security breach or loss of your information to the greatest extent permissible by law. If we become aware that your Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by law.

We reserve the right, but have no obligation, to monitor Information, comments or other content that you voluntarily disclose and post on the Platform. We reserve the right to remove any such information or material for any reason or no reason, including without limitation, if in our sole opinion such information or material violates, or may violate, any Applicable Law or to protect or defend our rights or property or those of any third party.

6. UPDATES AND CHANGES TO PRIVACY POLICY

We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy and hence we request you to review it frequently. If we do, then we will notify you here, as well as by posting a notice on our Platform and, where appropriate, a link to the modified policy so that you can review it. In all cases, use of Information we collect is subject to the Privacy Policy in effect at the time such Information is collected.

You understand that by using the Platform you may be exposed to Information/Content that you may find offensive, indecent or objectionable and that, in this respect, you use the Platform at your own risk.

The Company shall not be responsible for the accuracy or authenticity of the Information that is provided to you.

7. MISCELLANEOUS

If you post on the Platform including your comments, feedback, pictures, videos, announcements or any other information, your posting may become public and the Company cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy.

Once you publicly post a request, offer, feedback, any Information, or any other information onto the Platform, you may not be able to change or remove it.

The Company will retain your Information in the active server for the period as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by the Company or permitted by law.

If you find any Information disclosed to be incorrect you may please contact the Data Processing Officer to update such Information

8. GRIEVANCE OFFICER CUM DATA PROCESSING OFFICER CONTACT DETAILS

Grievance Officer/Data Processing Officer
IROV Technologies Private Limited
Maker Village,
Kerala Technology Innovation Zone
Kalamassery, Ernakulam, Kerala
Email: grievance@eyerov.com